Terms of Service

Terms of Service - DLLHOME

Terms of Service

The Legal Stuff (Made Readable)

We know. Terms of Service are usually a slog. But stick with us—this one's different.

By using DLLHOME (that's our website, dll-home.online), you agree to these terms. If something here doesn't sit right with you, let's talk before you buy.

Who We Are

DLLHOME is operated by Wdlla and team, based in Paris, France. We curate and sell home décor that doesn't cost a fortune but looks like it does.

Questions? Email us at admin@dll-home.online

Using Our Site

You must be at least 18 years old to make a purchase. By placing an order, you confirm that:

  • You're legally able to enter into binding contracts
  • All information you provide is accurate and complete
  • You'll use our site for lawful purposes only

Don't use our site to do anything sketchy, harmful, or illegal. We reserve the right to refuse service to anyone for any reason.

Orders & Payment

When you place an order, you're making an offer to buy. We'll send you a confirmation email, but that's not us accepting your order yet. We accept when we ship your item.

We reserve the right to refuse or cancel orders for reasons including:

  • Product availability issues
  • Errors in pricing or product information
  • Suspected fraud or unauthorized transactions
  • Any reason that makes us uncomfortable

Payment is processed through secure third-party providers. We never see or store your full card details.

Pricing & Availability

We do our best to keep prices and product info accurate, but mistakes happen. If we find an error after you've ordered, we'll contact you immediately with options.

All prices are in USD and subject to change without notice. Items shown are subject to availability—sometimes things sell out faster than we can update the site.

"We're human. Sometimes we mess up. When we do, we make it right."

Shipping & Delivery

We ship to most locations worldwide. Shipping times vary by location and are estimates only—delays can happen due to customs, weather, or carrier issues.

Risk of loss passes to you once the carrier has possession of your item. If something goes missing or arrives damaged, contact us at admin@dll-home.online and we'll help resolve it.

Returns & Refunds

Check our Refund Policy for full details, but here's the short version: 30 days to return, item must be in original condition, and we're flexible if something arrives damaged or defective.

Intellectual Property

All content on our site—images, text, logos, designs—is owned by DLLHOME or our licensors. You can't use it without permission.

This includes product photos, descriptions, and our brand assets. Don't copy, reproduce, or distribute our content without written consent.

Product Descriptions

We work hard to describe products accurately, but colors may vary slightly due to screen settings. Dimensions and materials are provided in good faith but may have minor variations.

If something's significantly different from what's described, our refund policy has you covered.

Limitation of Liability

We're not liable for indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability is limited to the amount you paid for the product in question.

Some jurisdictions don't allow these limitations, so this may not apply to you.

Privacy

Your privacy matters. Check our Privacy Policy for details on how we collect, use, and protect your data. Spoiler: we don't sell your information.

Changes to Terms

We may update these terms occasionally. If we make significant changes, we'll notify you via email or a prominent notice on our site.

Continued use of our site after changes means you accept the new terms.

Governing Law

These terms are governed by the laws of France. Any disputes will be resolved in the courts of Paris, France.

Contact Us

Questions about these terms? Confused about something? Just want to chat?

Email admin@dll-home.online and we'll respond within 24 hours.

Last updated: October 7, 2025

We believe in treating people right, not hiding behind legalese.

If something here seems unfair or unclear, let's fix it together.

Contact us: admin@dll-home.online

— DLLHOME Team

Paris, France